Description: Customization-oriented Design of Product-service System, Hardcover by Song, Wenyan, ISBN 9811308624, ISBN-13 9789811308628, Brand New, Free shipping in the US This book is devoted to the customization design of product/service system (PSS), making use of a systematic design process and a number of methods, especially Industrial Customer Activity Cycle Analysis, Service Quality Function Deployment, Service Function and Attribute Analysis, Modified Service Blueprint, Multi-Objective Optimization and Multi-Criteria Recommendation Method. Th is especially valuable in manipulating the problems of PSS requirements analysis, design conflict, design reuse and proactively response to customer. The methods in th facilitate modular design of customized solutions and enhance PSS design efficiency. Presenting case studies, this book helps researchers and practitioners to understand the customization process and methods in the early development of PSS.
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Book Title: Customization-Oriented Design of Product-Service System
Number of Pages: Xi, 202 Pages
Language: English
Publisher: Springer
Publication Year: 2018
Topic: Industrial Engineering, Industries / Service, Consumer Behavior, Industrial Design / General, Production & Operations Management
Illustrator: Yes
Genre: Technology & Engineering, Business & Economics
Item Weight: 114.5 Oz
Author: Wenyan Song
Item Length: 9.3 in
Item Width: 6.1 in
Format: Hardcover
